About 45 minutes from my house is the Henry Ford Greenfield Village museum in Dearborn, MI. My mom worked at the headquarters of Ford in Dearborn, so we frequently went to the museum,. For those who are unfamiliar, Greenfield Village is a a town made up of historical buildings, both recreated and some that were transported to the sight. There is Robert Frost’s home, George Washington Carver’s cabin, The Wright Brothers Cycle shop, and more. One of my favorite buildings in the village is Thomas Edison’s Menlo Park Complex. The inside is amazing and just looks like a sight that would breed inventions. Edison, as stated by Tim Brown, was one of the first inventors to break the stigma of the sole inventor working alone. He had quite a team of builders, workers, and craftsmen at his side. I truly believe this is one of the reasons he was so successful.
The example of the work done at Kaiser Permanente is another example of this collaboration. Right now in my basement, I am sure I could think of an idea for a nurse shift change program. But what good would that do? I have no nursing experience, no friends who are nurses that explain their job to me, and I have only been in a hospital for a couple surgeries. Without the experience and knowledge of the nurses working at a specific hospital and a team of designers and innovators by my side, my idea would not be “Human-Centered” at all. The input of the people most affected by a design are crucial to the design process.